You can return or exchange any item that is in its original condition (unwashed and unworn) or defective, unless it was a final sale.
If something is not right with your purchase, you can return or exchange your purchase(s) by mail within 30 days from the date of your purchase. Returns being sent by mail must be addressed to :
Cazza Petite or Zacks
433 Chabanel O #801
North Tower
Montreal, Quebec
H2N 2J7
Any amount refunded will be applied in the same manner as the original payment. Please note that this procedure may take up to 10 business days to process. Shipping fees are non-refundable.
If it is more convenient for you, merchandise may be returned or exchanged at any of our stores. Bring the item in its original condition with the invoice received by email at the time of purchase with the price ticket still attached within 30 days of your purchase date. Our sales consultants will be happy to provide a hassle-free return or exchange. Any amount refunded will be applied in the same manner as the original payment.
At any time, feel free to contact us by email at info@cazzapetite-zacks.com.